These general conditions of sale govern the offer and sale of Monterosa Zelandi Srl products through the e-commerce site: and all related domains, by users qualified as Consumers.

Purchases of Products made through the Site will see Monterosa Zelandi Srl as parties, as the seller and the person who proceeds with the purchase of one or more Products, as the buyer.

Any communication from the Consumer connected and / or related to the purchase of the Products - including any reports, complaints, requests concerning the purchase and / or delivery of the Products, the exercise of the right of withdrawal, etc. - must be sent to Seller at the e-mail address: by fax to the number +39 0321 540 919.

Each purchase is governed by the general conditions of sale in the version that will be published on the Site at the time the order is sent by the Consumer.

The contract (as per definition: distance contract pursuant to art. 50 et seq. Of Legislative Decree 6 September 2005, n. 206 "Consumer Code") stipulated between Monterosa Zelandi Srl and the Customer, is considered concluded with the acceptance by Monterosa Zelandi Srl of a purchase proposal issued by the Customer, via the Internet, on the website

By placing an order, the Customer declares:

1) to be a consumer according to the provisions of art. 3 of the Consumer Code

2) to be of age

3) that the data provided by the same for the execution of the Contract are correct and truthful

4) to have read all the information provided to him during the purchase procedure and to fully accept the general and payment conditions indicated in the purchase procedure. In this regard, in compliance with the provisions of the distance selling rules, the Customer will be required to save an electronic copy or print it, of this contract.

The Customer undertakes to verify the correctness of all data entered in the manner described in this document and to promptly communicate any corrections.

The non-acceptance, even partial, of an order by Monterosa Zelandi Srl, will be promptly communicated to the email indicated by the customer and any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages. to people and / or things.

The Customer is guaranteed only and exclusively on the purchase of the products present in the electronic catalog of Monterosa Zelandi Srl at the time of placing the order and viewable online at (URL): http: //

It is also specified that the images relating to the description of a product may, in some cases, not be perfectly distinctive of its characteristics but differ in some details. All information reported and related to the purchase (terms, descriptions, purchase guide, etc ...) are to be understood as generic information material.

The prices of each item are always inclusive of VAT. Should changes occur in the VAT rates and in other indirect taxes, the corresponding price changes will be applied more or less. Transport costs, where due, as a lump sum contribution, are also subject to ordinary VAT. The prices indicated in the product catalog are those that the Customer must actually pay with the sole addition of the shipping costs, indicated directly in the order form.

The Contract is concluded by informing the Customer (who has made a purchase proposal, providing the data necessary for the registration procedure of his name, the purchase order and the chosen payment method) that the proposal has been accepted . The purchase contract will be concluded upon final payment by the customer.

In case of non-acceptance of the order, for any reason, Monterosa Zelandi Srl guarantees the timely communication to the Customer by the appropriate means.

The Site indicates the availability of the Products and their delivery times, however, this information is to be considered purely indicative and not binding for the Seller.

Monterosa Zelandi Srl in any case gives the Customer the possibility to book some products for which Monterosa Zelandi Srl reserves the right to communicate to the Customer the delivery times (which may be longer than the ordinary delivery times) and availability by sending an email or by contacting the Customer by telephone.

The customer, after completing their purchase order, will receive a first e-mail message where Monterosa Zelandi Srl merely communicates that it has received the order indicating its number; in the following days Monterosa Zelandi Srl will send another email to the Customer to communicate the acceptance of the order.

Upon receipt of the email, the Customer can check the accuracy of the data and products purchased and possibly report and / or request information to or by fax to the following number +39 0321 540 919.

The Customer can check the status of the order in the Customer Area. 

If the customer needs it, for each order placed on the site, Monterosa Zelandi Srl will issue an invoice for the material sent by sending it directly to the PEC or SDI indicated during registration. For the details given at the time of the invoice, the information provided by the Customer at the time of the order is valid. In fact, no change in the invoice will be possible after its issue.